Market-to-mine is S&B’s approach to bringing its “Purpose” to life. The deep understanding of how our products can be applied in various industrial processes and add value according to customers’ needs (the “market”), is the key, in developing and transforming natural resources (the “mine”), into value creating industrial solutions. Our commercial teams continuously build knowledge on the various processes in the production of a multitude of end products. They possess the skills needed, to identify problems, design and propose solutions through our product offering, that add new value to an existing product and/or manufacturing customer process. We aim to be the preferred supplier to over 1,500 customers by offering customized solutions to various industrial applications.
Being close to our customers allows us to understand in detail, what they produce and how. Ideas of how our products can improve the performance of a customer’s production process are drawn up by our commercial teams or requested by our customers themselves. Concurrently, our “out of the box” thinking brings to our R&D teams, conceptions of what we wish to propose to our customers for bringing additional value and efficiency to their process. The feasibility and validity of these conceptions are put to the test. Depending on the outcome of this evaluation and also on whether or not our current product portfolio can provide the solution, the necessary actions are considered all the way from process redesign to new reserve identification.
All the current and potential market needs are accumulated and translated into reserve requirements. Our mining and processing experts will validate that the quality of the product can be available consistently in depth of time. The forecasted quantities will be incorporated in our medium and long term plans. With the assistance of our engineers and our R&D department, the necessary processing will be designed in order to tailor the product to the desired specifications for the customer’s use. Potential capital investments will be investigated and evaluated if necessary. The new value adding customized solution will find its way back to the market.